Edward Boatman • Nov 1st
As your team's use of Lingo grows, your plan should grow with you, without the interruptions. Today we're launching automated billing, a new way to handle usage that gives you more options for how you pay and more control over what you spend.
Until now, exceeding your plan's included usage meant a conversation with our team to adjust your subscription. That process took time on both sides, and it didn’t adjust naturally with you.
Starting December 1st, usage beyond what's included in your plan will be billed automatically at the end of each billing period. No back-and-forth, no waiting on a renegotiation, and no uncertainty about what extra usage will cost. You'll see exactly what you used, and what it costs, on your invoice and in your billing dashboard.
Every team uses Lingo differently. Some embed assets across their website with direct links. Some distribute brand kits to thousands of people across their organization and partner network. Some are managing terabytes of files. Most do a mix, in proportions that are unique to them.
By billing separately for each use case, your subscription can grow with you and you only pay for what you use helping keep prices down:
If you rely heavily on direct links, that's what you pay for. If you distribute to a huge audience, that's reflected. If you need a lot of storage but only a handful of editors, you're not paying for seats you don't use. More line items means your bill tracks how you actually use Lingo, and that's what lets you tune your plan to fit.
If you know your team is growing, you can prepay for additional usage and get it at a 10% discount compared to standard overage rates. Prepaid usage is applied first, so you lock in the lower rate and get predictable costs, with overage billing only kicking in if you go beyond it.
Automated billing shouldn't mean surprises. With budgets, you decide the maximum amount of overage your account can accrue in a billing period. You'll get notified as you approach your budget. If you exceed it, we won’t disrupt the distribution of your content but you won’t be able to make edits in your space until the budget is resolved.
If you exceed your budget multiple months in a row your space may be paused.
There's nothing you need to do for automated billing to take effect. Your first renewal after December 1st will include usage overages. Starting December 1st You can review your usage and billing details in the app.
If you have any questions, we’re here to help.