Simple pricing, all the features…

  1. Free
    Up to 100 assets
    Unlimited users
     
  2. $70
    Unlimited assets*
    1 user
    *up to 100GB
  3. $290
    Unlimited assets*
    Up to 5 users
    *up to 100GB
  4. $490
    Unlimited assets*
    Up to 10 users
    *up to 100GB
  5. $990
    Unlimited assets*
    Up to 25 users
    *up to 100GB
  6. $1490
    Unlimited assets*
    Up to 50 users
    *up to 100GB

Need more than 50 users? Let’s talk

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  • The Basics

  • Do I need an account to use Lingo?

    Yes, you need an account to access your assets and the assets that have been shared with you.

  • Do I need the macOS app to use Lingo?

    You'll need the macOS app to add content into Lingo, however you can access that content from both the macOS app and the webapp. The macOS app does have features that you won’t find on the web like native drag & drop and it is the best way of using all content in Lingo.

  • What applications does Lingo work with?

    Lingo uses the clipboard and standard file formats such as PNG and PDF to send content. It works with a vast number of applications including Sketch, Photoshop, Illustrator, Affinity Designer and Keynote.

  • Does Lingo work with Sketch?

    You can copy and paste layers and layer groups from Sketch directly into Lingo. These assets will be added in as PDF or PNG depending on your preferences. Lingo does not store Sketch files (.sketch).

  • Does Lingo work with Photoshop or Illustrator?

    You can copy and paste layers and layer groups from Photoshop or Illustrator directly into Lingo. These assets will be added in as PDF or PNG depending on your preferences. Lingo does not store Photoshop or Illustrator files (.psd or .ai).

  • What is an asset in Lingo?

    Assets are the individual pieces of content added to Lingo. Assets can be of 2 types: files (JPEG, PNG, GIF, TIFF, SVG, EPS, and PDF) or color (HEX, RGB, and HSB).

  • What is a Lingo kit?

    Kits are collections of assets that can be shared with anyone (i.e. Brand Assets, UI Components, etc.).

  • What is a Lingo space?

    Spaces are where kits/assets exist. Spaces are limited to 100 assets on the free plan and unlimited (up to 100 GB) on the premium plans. Spaces are usually named after your organization (i.e. The Galactic Empire, Rebel Alliance, etc.).

  • Supported File Types

  • What types of files does Lingo support?

    Lingo supports PNG, GIF, JPEG and TIFF file types for raster content and SVG, EPS and PDF file types for vector content.

  • What color models does Lingo support?

    Lingo supports HEX, RGB, and HSB color models.

  • Does Lingo support camera RAW files?

    No. We recommend converting camera RAW files to JPEG before importing them into Lingo.

  • File Storage and Security

  • Where are my assets stored?

    Assets added to Lingo for macOS are stored on the application support folder of the operating system. Assets are always uploaded to our secure servers so they can be shared with the people you want to collaborate with and accessed via the webapp.

  • Are my assets available offline?

    Yes, because assets are stored locally on your computer they are available even when you don’t have an internet connection.

  • How are my assets secured?

    Lingo transfers assets to and from its servers using SSL with TLS v1.2 and forward secrecy. Assets are stored on Lingo’s servers using AES-256 encryption. We recommend enabling Apple's FileVault if you require assets to be encrypted locally on your computer. Lingo versions 1.0 and 1.0.1 transfer files using SSL with TLS v1.1 or later.

  • Why can’t I add certain assets to Lingo?

    The assets you’re trying to add to Lingo might not be supported for 2 reasons, either they exceed the 20 MB per asset limit or they are not a supported file type.

  • What if I need more than 100 GB storage?

    If you need more than a 100 GB please contact us at: info@lingoapp.com

  • Plans

  • How long can I use Lingo for free?

    You can use Lingo for free if you have 100 assets or less inside Lingo.

  • When do I have to pay for Lingo?

    If you have more than 100 assets in Lingo you have to pay for Lingo. How much you have to pay is based on how many people you have joined to your space.

  • Can I upgrade my plan at anytime?

    Yes, you can upgrade your plan at any time.

  • Can I cancel my plan at anytime?

    Yes, you can cancel your plan at any time.

  • Can I downgrade my plan at anytime?

    Yes, you can downgrade your plan at any time, however if you have more people joined to your space then a lower tier allows, you will need to remove people from your space before downgrading.

  • Why is my plan paused?

    Only paid plans can be paused. Plans are paused because a scheduled payment was not able to process. This is usually due to an expired credit card or a problem with your bank. Your plan will be restored when the scheduled payment is successfully processed.

  • What happens when my plan is paused?

    When your plan is paused you can not make any changes to your Lingo except for removing people from your space and changing who the owner of the space is. You are able to use the assets in your space.

  • User Management, Roles and Permissions

  • How do I add people to Lingo?

    There are 2 options for adding people to Lingo. You can add them to a kit or to the entire space where they will have access to all kits.

  • What’s the difference between adding people to a kit and adding people to the space?

    People added to a kit can only be added as Members, and unless they are given additional access, these members will only have access to the kit they were added to. People added to a space can be added as admins or members. For the people added as members, they will have access to all kits unless they are given less access.

  • What’s the difference between Admins and Members?

    Admins have access to all kits on the space. They can always edit a kit's content. They can add new and existing users to kits. Lastly, they can also add new users to the space. Members have access to only the kits that were assigned by an Admin. They can only edit a kit's content if allowed by an Admin.

  • How do I add people to a kit?

    Only admins and owners of a space can add people to a kit. To add people to a kit from inside the macOS app, first select the kit you wish to add people to, then select the add people button in the inspector rail on the right. To add people to a kit from the web you must log in to your dashboard, then select the kit you wish to add people to, then select the add people button.

  • How do I add people to a space?

    Only admins and owners of a space can add people to a space. To add people to a space from inside the macOS app, first select the overview view in the navigator on the left, then select the add people button in the inspector rail on the right. To add people to a space from the web you must log in to your dashboard, then select the people tab on the left, then select the add people button.

  • Can I assign an Admin to only a few kits?

    No, admins always have access to all kits on the space.

  • Can I assign a Member to only a few kits?

    Yes, members can be assigned to specific kits. and they will only have access to those kits. If you wish to grant them access to all existing and newly created kits you can do so by enabling access to ‘All kits’ on the change role and access modal window.

  • Can Admins edit a kit’s content?

    Yes, admins can always edit a kit’s content.

  • Can Members edit a kit’s content?

    Yes, members can edit a kit’s content, but only if they have been given permission by an admin.

  • Lingo Store

  • What is the Lingo Store?

    The Lingo Store is the best place to get ready-to-use assets to help you kick-start your next project. Lingo Store purchases sync directly to the macOS app and can be used as any other asset in the app.